I'm a Squid with an Ocean

Me to customer in Kentucky: Well, we tried to call you last week on the 27th to tell you but....
Customer interrupts: I LIVE IN KENTUCKY AND I HAD NO PHONES OR ELECTRICITY BECAUSE OF THE IIIIIIICE STOOOOOOOOOORM WHY DON'T YOU KNOW THIS???
Me: Well that's what I was going to say, I wasn't sure how bad the storm affected you in your area and that's why I told you we already tried to contact you about your item not being available. Your options are......blah blah blah

Seriously, I may be young and in college and can quote shows verbatim but I still know about something called NEWS. Ugh.

Also awesome: I needed to call back a customer about what I found out about from UPS (yay! Tiffany and Desmond are super cool and awesome!) and I had to leave a voice mail. (I have to do that a lot because our number looks like something you would avoid on caller id) Anyway, you know the computer prompts like "I'm sorry _____ is not available right now," and you can put your own name in the blank? Well this guy's name is Devon but on his voice mail it was "Big Cheese" no joke. You don't know what it took for me to deliver my message and call back number without laughing.

Then he called me back because to him only I could help him!! WHAT NO! I gave him all the information and the girl who transferred him to me already gave it to him and he just wanted to make sure she was right. UGH RIDICULOUS!!!

But sweet Texas guy called me Miss Natalie at the end of the call, as in "Thank you for your help Miss Natalie." Yaaaaaaaaaaaaaaaaay, I'm a sucker for stuff like that.


THIS IS AWESOME!!! Barney's Video Resume...what up!? I love HIMYM so much!!

*counts* so. 4 movies to go....less than 8 hours left in the day. Oops. Whatever. I passed tv that's all that matters. I'm surprised I watched 96 movies this year, I thought it would've been more, but it's tough to watch movies alone all the time.

Anyway, apparently no one bothered to invite me to a New Year's party, so I'm having one at my house...which is so far only attended by one other person. Yessssss. All of the people I invited either said "I can't go," or haven't bothered to respond yet.

One friend invited me out to lunch sometime as a substitute. I'll take it.

Mom dragged me to the mall today. Not a fan. I didn't see anything I liked and I just got a headache. Boooooo.

It was really busy this morning at work. Usually it's really slow, not so much today. Probably because not as many people were working today. What can you do? I also had two people YELL at me for something that wasn't my fault. #1. Company policy, I can't change it. And the other #2. It's not something I have the power to change. I'm not God and can control when UPS delivers packages.

Best quote. Me to a customer in VA: Your package hasn't shipped yet, but we're trying to locate a store for you. We're currently looking at a store in Maryland.
Customer: Nonononono, Maryland is too far away!
Me: .... uh we're shipping these shoes to you, you don't have to pick them up.
Cust: Oh good!

I also love it when you do a crap load of work for a customer and they don't even say thank you.
But old nice Texan guys are nice, "I appreciate your courtesy ma'am." awwwwwwwwe