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Me to customer in Kentucky: Well, we tried to call you last week on the 27th to tell you but....
Customer interrupts: I LIVE IN KENTUCKY AND I HAD NO PHONES OR ELECTRICITY BECAUSE OF THE IIIIIIICE STOOOOOOOOOORM WHY DON'T YOU KNOW THIS???
Me: Well that's what I was going to say, I wasn't sure how bad the storm affected you in your area and that's why I told you we already tried to contact you about your item not being available. Your options are......blah blah blah
Seriously, I may be young and in college and can quote shows verbatim but I still know about something called NEWS. Ugh.
Also awesome: I needed to call back a customer about what I found out about from UPS (yay! Tiffany and Desmond are super cool and awesome!) and I had to leave a voice mail. (I have to do that a lot because our number looks like something you would avoid on caller id) Anyway, you know the computer prompts like "I'm sorry _____ is not available right now," and you can put your own name in the blank? Well this guy's name is Devon but on his voice mail it was "Big Cheese" no joke. You don't know what it took for me to deliver my message and call back number without laughing.
Then he called me back because to him only I could help him!! WHAT NO! I gave him all the information and the girl who transferred him to me already gave it to him and he just wanted to make sure she was right. UGH RIDICULOUS!!!
But sweet Texas guy called me Miss Natalie at the end of the call, as in "Thank you for your help Miss Natalie." Yaaaaaaaaaaaaaaaaay, I'm a sucker for stuff like that.
THIS IS AWESOME!!! Barney's Video Resume...what up!? I love HIMYM so much!!
Customer interrupts: I LIVE IN KENTUCKY AND I HAD NO PHONES OR ELECTRICITY BECAUSE OF THE IIIIIIICE STOOOOOOOOOORM WHY DON'T YOU KNOW THIS???
Me: Well that's what I was going to say, I wasn't sure how bad the storm affected you in your area and that's why I told you we already tried to contact you about your item not being available. Your options are......blah blah blah
Seriously, I may be young and in college and can quote shows verbatim but I still know about something called NEWS. Ugh.
Also awesome: I needed to call back a customer about what I found out about from UPS (yay! Tiffany and Desmond are super cool and awesome!) and I had to leave a voice mail. (I have to do that a lot because our number looks like something you would avoid on caller id) Anyway, you know the computer prompts like "I'm sorry _____ is not available right now," and you can put your own name in the blank? Well this guy's name is Devon but on his voice mail it was "Big Cheese" no joke. You don't know what it took for me to deliver my message and call back number without laughing.
Then he called me back because to him only I could help him!! WHAT NO! I gave him all the information and the girl who transferred him to me already gave it to him and he just wanted to make sure she was right. UGH RIDICULOUS!!!
But sweet Texas guy called me Miss Natalie at the end of the call, as in "Thank you for your help Miss Natalie." Yaaaaaaaaaaaaaaaaay, I'm a sucker for stuff like that.
THIS IS AWESOME!!! Barney's Video Resume...what up!? I love HIMYM so much!!
